Ace671 FAQ – All your questions answered, right here

Ace671 supports Bangladesh's most popular mobile banking services. Payment methods currently available on ace671:

• bKash – From both personal and agent numbers, minimum ৳100
• Nagad – From a personal cash account, minimum ৳100
• Rocket (Dutch-Bangla) – Via mobile number, minimum ৳150
• Bank Transfer – Selected banks including City and Dutch-Bangla, minimum ৳500

Deposits on ace671 are typically 5–15 minutes is credited to your account. Bank transfers may take a little longer. For details on payment methods and limits, visit the Payment View page.

To view all active promotions and offers on ace671, go to the Latest Promotions page. There you'll find the welcome bonus, cashback, free spins, and special event offers all in one place.

How often does ace671 update its promotions:

• Weekly Offers – Fresh weekly offers every Monday
• Event Bonus — special offers are available ahead of major cricket or football matches
• Monthly Loyalty – Special rewards for active members at the start of each month
• Flash Offers – Can arrive at any time, typically valid for 24–48 hours

Once logged in to ace671, you can also find personalized promotions under the "Offers for You" section on your dashboard.

Before withdrawing a bonus from ace671, you need to complete a specified wagering (turnover) requirement. The amount depends on the type of bonus.

Here's an example to make it clear:
You deposit ৳1,000 and receive a 100% welcome bonus of ৳1,000. If the wagering requirement on the bonus is 15x If yes:

• 1,000 (bonus) × 15 = ৳15,000 Total wagering required
• Once this ৳15,000 wager is completed, the bonus funds become withdrawable

Some games at ace671 contribute less toward wagering requirements — for example, while many casino games count at 100%, certain titles count at 50% or less. Each promotion on ace671 has its specific terms listed alongside it. For more details, Terms & Conditions See.

Follow the steps below to update your profile information on ace671:

1Log in to ace671
2Click the profile icon at the top right
3Go to "Account Settings" or "Profile" menu
4Edit the information you want to change
5Confirm with OTP or password

To change your mobile number, ace671 support may need to assist with this, as number verification is required. You may be asked to submit a photo of your NID or identity document. The process may take a little longer, but is generally completed within 24 hours.

Date of birth and full name Once KYC verification is complete, details cannot be changed directly. Please contact support in this case.

Ace671 takes responsible gaming seriously. That's why it offers multiple options to take a break or deactivate your account:

• Cooling-Off Period (24 hours – 6 weeks): You can temporarily suspend your account for a set period through Account Settings or by contacting support.
• Self-Exclusion (6 months – permanent): For long-term self-exclusion, email ace671 support at support@ace671.ws with the subject "Self-Exclusion Request".
• Permanent Account Deletion: Submit a request to support. After verification, the process is completed within 7 business days. Deleting your account will cancel any active bonuses, but you can withdraw your remaining balance before closing.

For more details, visit ace671's Responsible Gaming View page.

Forgot your ace671 password? Resetting it is quick and easy — the whole process takes just 3–5 minutes:

1ace671's on the login page Go
2Click the "Forgot Password?" link
3Enter your registered mobile number or email
4A 6-digit OTP will be sent to your number (valid for 5 minutes)
5Use the OTP to set a new password — minimum 8 characters

If you don't receive the OTP on your mobile number, please contact ace671 support. After verifying your identity, the support team will assist you.

As per ace671 policy Each person may hold only one account. Opening a second account using the same mobile number, email, or ID is strictly prohibited.

However, two different members of the same household can each open a separate account on ace671 with their own details — that's perfectly fine. The conditions are:

• Each person must use their own mobile number and email address
• Each ID must be unique
• It is advisable for payment accounts (bKash/Nagad) to be in different names

If ace671 detects multiple accounts, it reserves the right to cancel all associated accounts and forfeit any bonuses. For full details, see ace671's Terms & Conditionsis available.